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Google Workspace and Gemini Enterprise FAQ
Direct answers about Google Workspace and Gemini Enterprise licences, migration, billing and support. Every page on this site also has its own short FAQ. If something is a draft or needs a confirmation on your quote, we say so.
Can I use my existing domain with Google Workspace?
Yes. You can use a domain you already own with a Google Workspace order. We will help you verify it and set the required DNS records.
What happens to my existing mail, contacts and calendar?
You can bring existing mail, contacts and calendar data with you. The method depends on the size of your organisation and the system you are leaving. Tools are available for migration from Microsoft Exchange, IMAP servers and other Google accounts, among others.
How much storage does each user get?
It depends on the plan, and storage is pooled across the organisation. As published on our pricing pages: Business Starter includes 30 GB per user, Business Standard 2 TB, and Business Plus and Enterprise 5 TB per user, with the ability on Enterprise to request more. If you have been quoted “unlimited” storage in older material, ask us to confirm the current entitlement for your edition — Google’s storage model has changed.
Can I use Outlook or another email client?
Yes. In addition to Gmail in the browser, you can send and receive mail from desktop and mobile clients that support IMAP or POP. Microsoft Outlook is supported, including Google’s sync tools where they still apply to your Outlook version. We can help you choose a supported setup rather than an outdated one.
Which devices can I use?
You can use Google Workspace from computers and from typical smartphones and tablets, including iOS and Android. The admin console also offers mobile device management so you can require passwords and wipe data if a device is lost.
Can I manage more than one domain?
Yes. You can add additional domains or domain aliases to the same organisation, at no extra licence cost for the domain itself, and manage them from one admin console. Users can have identities at one or more of those domains.
Do I have to use every app in the suite?
Google Workspace is sold as an integrated suite, and the tools work best together. You are welcome to buy the suite and only use the services you need.
Can I create mailing lists?
Yes. You can create groups, add or remove members, appoint a moderator and restrict who can join or post.
What is the spam policy?
When you take a Google Workspace account you agree not to use it to send spam, distribute viruses or otherwise abuse the service. Those terms are part of Google’s acceptable use policy and apply to all users on your domain. Google may suspend a user or, if the problem is domain-wide, the account, and will notify the administrator’s secondary email address.
Can I use an automatic vacation reply?
Yes. Gmail’s vacation responder sends your reply to people who email you while it is turned on.
Can I transfer an existing Google Workspace subscription to BSuite?
Yes. We can move your accounts from another provider while keeping the data intact. Any remaining prepaid term with the previous provider does not automatically move to us. We will explain how billing will work before you transfer.
Is there a lower price for the first 20 users?
Yes, in the first year only. The first 20 Business Standard users are ₹864 + GST per user per month (₹10,368 per year); other users are ₹1,080. On renewal, all users, from the first, pay ₹12,960 + GST per user per year (₹1,080 × 12). Business Starter is ₹270 and Business Plus ₹2,040 per user per month + GST.
Do prices include GST?
No. Prices exclude 18% GST, which is added on the invoice. We issue a GST-compliant invoice, and final pricing is confirmed on the quote.
Is support available 24 hours a day?
Google Workspace includes 24/7 live support from Google as a product feature. BSuite and Tech Profuse also provide partner support. This website does not list our own support hours; we aim to respond to enquiries within 24 hours. Ask us to state hours in your agreement if you need that in writing.
What is Gemini Enterprise and can I buy it from BSuite?
Gemini Enterprise is Google Cloud’s AI agent platform for business: one Gemini assistant that searches your company data, connects to apps such as Google Workspace, Microsoft 365, Salesforce and Jira, and runs ready-made and custom agents. Yes, BSuite can license it, set it up and train your teams. See Gemini Enterprise.
How much does Gemini Enterprise cost in India?
Per user per year + GST: Gemini Business ₹21,600, Gemini Enterprise Standard ₹31,200 and Gemini Enterprise Plus ₹52,800. Pay-as-you-go is billed on usage; talk to sales. Prices in INR exclude 18% GST; final pricing confirmed on quote.
Is Gemini already included in Google Workspace?
Yes, Google includes Gemini features in Google Workspace business plans, such as Gemini in Gmail and the Gemini app, with more on higher editions. Gemini Enterprise is a separate subscription for searching and acting across many systems and for building and governing agents.
Which Gemini Enterprise edition should I choose?
Gemini Business suits small businesses and teams up to 300 seats that want to start without IT setup. Standard and Plus suit organisations that need enterprise security, the full connector catalogue, their own or third-party agents and higher quotas; Plus has the highest quotas.
How do different industries use Google Workspace and Gemini Enterprise?
See Industries for education, healthcare, manufacturing, retail, financial services, IT and professional services, real estate and government, and use cases by team for sales, support, HR, finance, IT and marketing.
How long has BSuite been working with Google Workspace?
Tech Profuse, which runs BSuite, has 15+ years in Google Workspace. We have worked with 500+ organisations, migrated more than 1 million users with zero data loss guaranteed, and report 98% customer satisfaction.
How do refunds and cancellations work?
Please read our refunds draft. Licence subscriptions follow Google Workspace terms and our invoice terms. That page is a draft until it is approved.