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Cancellation and refund policy
This is a draft for review. It will become the official cancellation and refund policy only after it is approved.
Google Workspace is a subscription licence supplied by Google and invoiced, when you buy through us, by Tech Profuse Private Limited. Cancellation and refunds therefore depend both on Google’s licence terms and on the invoice or agreement we issue to you.
What we will confirm in the final policy
- How to cancel a subscription, and from which billing cycle the cancellation takes effect.
- Whether unused prepaid term can be refunded, credited or only used until it expires.
- How GST invoices and credit notes are handled.
- How deployment, migration or training fees are treated if a project is cancelled.
Until that policy is approved
Please do not rely on this page as a promise of a refund. If you need to cancel, email sales@bsuite.in or call +91 8885 002 002. We will tell you, in writing, what can be cancelled, what remains payable, and whether any refund or credit applies.
For reference only: the sister site bsuite.in currently states that a refund, where one is due on an order, is processed to the original payment method in 10 to 15 working days. That wording is written for goods-style orders and may not fit licence subscriptions. It is not adopted here until it is reviewed for Google Workspace.
Contact
sales@bsuite.in · +91 8885 002 002
Hyderabad, Bangalore and Coimbatore
FAQ
Frequently asked questions
Is this refund policy final?
No. This page is a draft for review and should not be relied on as a promise of a refund.
How do I cancel a Google Workspace subscription bought from BSuite?
Email sales@bsuite.in or call +91 8885 002 002. We will confirm in writing what can be cancelled and from which billing cycle.
Can unused prepaid licences be refunded?
That depends on Google's licence terms and your invoice terms. We confirm it case by case until the final policy is approved.
How are GST credit notes handled?
Where a credit is due, we issue a GST credit note against the original invoice. The final policy will set out the details.
What about services fees if a project is cancelled?
Deployment, migration and training fees are handled under the engagement agreement. The final policy will explain how they are treated.